The hotel offers very personalized facilities of exceptional quality as one would only expect of a 5* superb hotel bearing the name of a Gran Meliá. Our visitor relations team, butler amenities, secretarial facilities and royal facilities on the administrative floor ensure the satisfaction of our clients. The Gran Meliá Fénix also provides meeting apartments along with a work heart, with I-net access, fax and photocopy facilities, translations, document printing, etc. Private parking zone for customers. Sensay Wellness center. A member of The Leading Hotels of the World.

The hotel offers 215 visitor apartments, all of them providing the greatly latest in up-to-date technology yet with refined decor, reminiscent of the best English fashion of the 19th century. All of our rooms are luxuriously furnished with a writing table, three phones, CD player, electronic minibar, Bang & Olufsen TV, I-net access (extra charge) and more. Exterior jacuzzi in the exceptional apartments. The hotel also provides royal amenities administrative floor suites with a privately-owned reception district, butler facilities, pillow menu, privately-owned café and permanent brasserie among other services, in addition to 16 apartments to comply with the most demanding expectations.

The hotel offers two grand restaurants, “Le Buffet” and our dainty à la carte restaurant “Bendinat”, specialising in the conventional local cuisine of the Spanish island of Majorca with delicate touches of Mediterranean influence. The hotel also caters to the widest variety of requirements for peculiar occasions such as banquets and work meals, in addition to recreation occasions such as cocktail parties, topic parties and celebrations. In summer, enjoy your dinner on the verandah "La Terraza del Fénix" right on Plaza de Colón piazza.

The hotel is situated in the centre of the town, just several mins from the National Library, the Retiro Park, the National Archaeological Museum and a short stroll from the “Triangle of Art” formed by the Prado, Reina Sofía and Thyssen Museums. The location is also ideal for investigating the smart shops along Goya, Serrano or Velázquez Streets. The highly ultimate in relaxation is right on the hotel doorstep, a ideal complement to the magnificent variety of topic gardens, nightlife and other park amusements offered by such a present-day, cosmopolitan town as Madrid.

The hotel, situated in Plaza de Colón, is available through Paseo de la Castellana, Calle Goya and Calle Génova. Social conveyance: metro, line four (Serrano or Colón stations); Cercanías-Renfe trains (Recoletos train station); municipal buses and straight buses from the airport.

Cancellations can be made up to 24: 00 on the day of arrival. For cancellations made later than this, the hotel will charge the amount corresponding to the 1st night to your credit card. The hotel reserves the right to pre-authorise credit cards prior to arrival.